LJ P1102 print only half page vertically

[benamer]

Hi all

LJ P1102 print only half page vertically, what could the reason?

[Jeet_singh]

@benamer,

Thank you for posting this on HP Support Forums!

I see from your post that you're having issues while printing from your HP LaserJet printer. No worries, I'll be glad to help you.

In this scenario, I would suggest here is to run HP Print and Scan Doctor and if the issue persists, I would suggest you uninstall the printer from the root level and and install them by following the steps below: 

If you are facing any issue while using the printer then try using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to this link: HP Printers - Using HP Print and Scan Doctor (Windows)  to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.

If you're running Windows, I would suggest you uninstall the printer drivers from the root level and then reinstall them by following the below steps:

• Press “Windows key” + “r” to get the “Run” window.
• Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
• Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
• Go to services again - Start the print spooler.
• Now check for issue resolution.
• If the issue persists, also try clean installing the printer drivers. Here are the steps:
• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.
• Please click here (Please select the Operating system and version of Windows before downloading and installing the printer software).
• Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[benamer]

Thank you for your reply;

I am sure its Not a software problem, I can print using the same printer driver software and the same computer using other printers .....

Believe it or not! I have 30 pieces of the same printer brand new NEVER been used still in the original package, due to bad storage condition, I found problems in some them.
for this particular one I replace:

The whole Fuser assembly
also the Paper pickup sensor PCA assembly,
and the Formatter PCA, with no avail
I have no problem use parts from the other printers which in worse condition, I should find a solution ....

There should be a solution I am sure, any idea?

[Jeet_singh]

@benamer,

I would personally suggest you contact our HP support team for further assistance. 

HP support team can be reached on www.hp.com/contacthp

I'm sure they should be able to go ahead and address your issue. 

Let me know if you need any further assistance. I'll be more than happy to help you.

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.