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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎11-01-2022 03:16 PM

HP Recommended

Hello community,

 

It has came to my attention that Poly does not have an inhouse upgrade mic for X30 / TC8. (As per tech support)

 

Has anybody bought a 3rd party mic system that we could connect to the X30/TC8? Our conference room is 4x6m, standard ceiling height at around 2.7 to 3m.

 

The current in-built mic is not good enough as we are getting feedbacks on choppy sounds. Preferably it's a 3rd party mic that could be moved around so that it could be put close to whoever that's speaker.

 

Thanks from NZ

3 REPLIES 3

‎11-02-2022 03:32 AM

HP Recommended

Hello @aau01 ,

 

Welcome to the Poly Community.

 

The Poly Studio X 30 is designed for small huddle rooms aka 3mx3m maximum and the Microphone built-in is sufficient for this room size

 

If you need an addition Microphone please look at the Poly Trio as the Poly Studio X 30 does not have an additional microphone port

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-02-2022 03:17 PM

HP Recommended

Thanks Steffen,

 

Unfortunately this was purchased by our IT and not by us directly. Could you please advice which device you would have recommended instead of the X30? Perhaps X50 or better? Again room size is around 4m x 6m.

 

Thanks again

Albert

Was this reply helpful? Yes No

‎11-03-2022 04:34 AM

HP Recommended

Hello @aau01 

 

adding a Trio 8800 or 8500 or C60 will improve the audio. If not, the Studio X50 is for the room size.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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