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‎03-02-2017 02:17 AM

HP Recommended

When AES encryption is off, connections are going through without any problem, but when AES encryption is activated wether it is required or when available, I am suspecting that firewall is blocking my connection, I am using cisco router based firewall.

1 REPLY 1

‎03-02-2017 03:24 AM

HP Recommended

Hello ramisawaqed,

welcome to the Polycom Community.

Is there in any way a Polycom device involved?

 

If yes please provide the exact details and the software version used.

 

If not I can only recommend to contact Cisco.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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