Can't Answer Call From Lynn

[Anonymous]

Hello

I am working on deploying our HDX 7000.  I have configured it for Lynn integration.  I do not have the RTV license.  When the HDX dials out to the Lynn user it works fine.  When a user tries to open a video session with the HDX it just rings.  I have set it to automatically answer but that does not help.  I have tried hitting the answer button on the controller and on the web interface controller.  Neither options will answer the call.  Any help would be appreciated.

Jay

[Anonymous]

Do you mean microsoft lyncs integration?

Is the user call from your internal network or from from the web (other side of your firewall).

[Anonymous]

Yes I meant Lync.  The spell check feature turned it into Lynn.  I have figure out this portion of the problem.  If my HDX initiates the call the endpoint does not have to have a web camera.  If the Lync client initiates the call they must have a web camera installed.  There is no way to answer a call without the endpoint having video.

[Anonymous]

We don't have Lync (yet), but still use OCS2007R2

This has separate option to make voice call or video call to another OCS client.

Has this disappeared with Lync?

Regards,

Pieter