Solved: Change settings on TC8 remotely - HP Support Community

Anonymous · ‎04-19-2023

We have a few Poly Studio X30 and X50 units setup in Teams Room mode. They have the most recent firmware of:

4.0.0.376092 for the Studio X units

4.0.0-210907 for the TC8

We want to enable the feature on all the Teams Room to allow them to join 3rd party meetings. The issue we are having is this seems to require us to go to every TC8 and login to the Advanced settings to get to the Meetings option and enable Zoom and Webex meetings.

It does not appear that the TC8 units have web browser access and these settings are not on the Studio X devices that I can see. All of these devices are at remote sites so it is very inconvenient to get these setup. Is there a way to push these settings down with Poly Lens, Teams Admin Console, or anything?

SteffenBaierUK · ‎04-20-2023

Hello @JordanCN ,

Welcome back to the Poly Community.

As this is using our Partner Microsofts software unfortunately there is no way of doing this either via the Studio X/G7500 or TC8 as Microsoft will not support this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎04-20-2023

Hello @JordanCN ,

Welcome back to the Poly Community.

As this is using our Partner Microsofts software unfortunately there is no way of doing this either via the Studio X/G7500 or TC8 as Microsoft will not support this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎04-20-2023

I suspected as much. It would be to convienent for Microsoft to let us to this remotely or with a policy. LOL.

Change settings on TC8 remotely

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