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‎10-30-2011 10:51 PM

HP Recommended

Hello,

 

I've read in the documentation that there's a client for m100. Where can I download it ?

 

Christian

 

9 REPLIES 9

‎10-31-2011 12:43 AM

HP Recommended

Hello Christian,

 

welcome to the Polycom Community.

 

You can find the free trial => here <=.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎10-31-2011 01:14 AM

HP Recommended

Hello Steffen,

 

Thanks for your reply.

 

Does that mean that there's only one software ?

 

Best regards

 

Christian

 

Was this reply helpful? Yes No

‎10-31-2011 02:51 AM

HP Recommended

Hello Christian,

 

I am unsure if I understand your follow up question.

 

From above link:

 

The Polycom® Telepresence m100 business-class video conferencing software application delivers HD-quality audio, video, and content sharing to users of Microsoft® Windows® OS.

 

Does this not answer your question?

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎10-31-2011 03:00 AM

HP Recommended

Hello Steffen,

 

No it doesn't :

 

In the sheet (pdf) I downloaded, I read this phrase :

 

The software also gives remote users the ability to simply download the software-based video client...

 

I have imagined that there was a "simple and light" software for the customer. Is that true ?

 

If not, does that mean that each user have to buy a license to be able to use m100 ?

 

Thanks for your time..

 

Christian

Was this reply helpful? Yes No

‎10-31-2011 04:17 AM

HP Recommended

Hello Christian,

 

it completely depends on your needs.

 

In order to use the m100 for more than 30 Days you need to purchase a license.

 

If an external user just wants to test the m100 or for example you interview a candidate for a Job remotely they can just download the 30 day trial.

 

If you want control of the the remote clients the CMA-D may be the better solution but I would advise to speak to your Polycom Reseller as this is a technical Community.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services 

 

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎10-31-2011 02:45 PM

HP Recommended

I'm trying to download the free trial for Telepresence m100 but when I follow the prompts and clicked on the link on:

 

 

http://www.polycom.com/products/telepresence_video/telepresence_solutions/personal_telepresence/m100...

 

nothing happens.  Please help.

Was this reply helpful? Yes No

‎10-31-2011 03:15 PM

HP Recommended

Hello Isabella,

 

there is currently a issue on the Polycom Server preventing most downloads.

 

Please try again later.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-01-2011 07:34 AM

HP Recommended

Hello Christian,

 

It's indeed possible to use an other client to connect to the polycom system.

 

But i dont think they will appreciate if i give you a name or something..

 

I'll give you an push in the right direction, google -> SIP Client..

 

try and you'll manage..

 

Friendly regards,

 

Martijn

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‎11-01-2011 09:10 AM

HP Recommended

Tha,ks a lot.

 

Christian

 

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