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‎11-11-2020 01:57 PM

HP Recommended

Hi all,

I have inherited management of a Group 700 on version 4.2. We don’t have the admin password and need to change the IP to Work on our network. 

I have tried the serial number as the password to no avail. The system does not have a maintenance contract and I have tried to do a factory reset but the lcd displays initializing hardware for ever and a day. 

The system is used in a school for students with special needs so it will be a valuable tool for remote learning.

 

Can aynyone help?

 

regards

 

Peter

1 REPLY 1

‎11-14-2020 03:37 AM

HP Recommended

Hi Peter,

 

Factory reset work is required, can you share a screenshot?

 

Murat.

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