No images on my web director

[Anonymous]

Hai All.

iam trying to use my web director on HDX 7000 but it doesn't show any image. any one knows and having this problems b4 ?

and iam trying to find "Allow Video Display on Web" my admin settings>security menu's but i got nothing. 

if anyone can slove this problems please give me the solutions.

thanks!

[Anonymous]

Hai All.

[Anonymous]

iam trying to use my web director on HDX 7000 but it doesn't show any image. any one knows and having this problems b4 ?

[Anonymous]

and iam trying to find "Allow Video Display on Web" my admin settings>security menu's but i got nothing. 

[Anonymous]

if anyone can slove this problems please give me the solutions.

[Anonymous]

thanks!

[Anonymous · Accepted solution]

Hello Monok,

The setting you are looking for can only be toggled from direclty in front of the codec, using the remote control.

Navigate to:

System > Admin Settings > General Settings > Security > Security Settings

On page 3 you should see an option for Allow Video Display on Web. Ensure this option is checked and your images should appear.

Regards,

Rob

[Anonymous]

Hai RJanis,


Thanks for your information, because i just remoting by webbase to my hdx 7000 in my office. 

i will trying your solution today. may i have your email or YM contact to ask more Polycom problems ?

Thanks , monok

[Anonymous]

Hello Monok,

If you have any additional problems please feel free to post about them here on our forums or call into the appropriate support line where a Polycom agent will be more than happy to assist you. 

The appropriate number for your region can be found here.

Have a great day,

Rob

[Anonymous]

Ok , rob. 

thanks very much for your support. iam very glad to see u. 

have a great day too