• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎03-26-2014 02:08 PM

HP Recommended

Hi there! We have a couple of Group 500s -- we recently upgraded one of them to the most current firmware (4.1.3x) to enable UC Board compatibility. That worked really well except...

 

unit now shows with no IP / saying there is no network connectivity. We can web into it, and it makes / recieves calls just fine, so it is a nuisance more than anything. 

 

Anyone ever seen this / know how to fix it so there isn't an (invalid) error shown? Throws people for a loop when they go into a room and see that according to the system it's not working. 

 

Thanks,


Blake

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.