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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎02-14-2023 06:14 AM

HP Recommended

Hi,

 

We are currently have a issue with a couple of Poly Studio USB units.

 

The device is outputting a screeching noise over Teams, the attached video descibes it better than I can.

 

At first we thought this may be a hardware issue, so swapped USB/PSU cables etc, but this didnt work and  we now have a similar issue on another unit.

 

Through our testing, we have discovered that this onbly happens on Teams, we dont get the same issue when in a Zoom call.

 

Does anybody have any ideas on what could be causing this?

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