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05-23-2023 12:39 AM
Have configured Poly Studio X50 in MS Teams Provider mode. While sharing content In-Call & Out-Call through HDMI, Content not available on dual displays. Have changed the Dual display settings as well but unable to have content on both displays, it only shows on one display only.
05-23-2023 01:01 AM
Hello @Nick_CSE ,
Welcome to the Poly Community.
Searching the Poly knowledge Base finds this article >here< and you would need to work with our Partner Microsoft which provides the app that runs on our device.
The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN