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‎08-02-2020 11:44 PM

HP Recommended

Folks,

 

Does anyone know that how to get the MAC address of a Polycom Touch control?

 

All are welcome to answer this question.

1 REPLY 1

‎08-04-2020 09:12 AM

HP Recommended

Hello @GEI ,

 

Welcome to the Poly Community.


My colleague has shared >here< how the logic between serial numbers and MAC addresses works for Poly devices.

 

Example my own Touch Control has a serial of 8A161120ACA0DL and therefore a MAC of 00:e0:db:20:ac:a0

 

Alternatively download the Logs and open the env.txt file as this shows the ethaddr

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
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