Polycom Touch Control MAC address

Anonymous · ‎08-02-2020

Folks,

Does anyone know that how to get the MAC address of a Polycom Touch control?

All are welcome to answer this question.

SteffenBaierUK · ‎08-04-2020

Hello @GEI ,

Welcome to the Poly Community.

My colleague has shared >here< how the logic between serial numbers and MAC addresses works for Poly devices.

Example my own Touch Control has a serial of 8A161120ACA0DL and therefore a MAC of 00:e0:db:20:ac:a0

Alternatively download the Logs and open the env.txt file as this shows the ethaddr

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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