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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-05-2018 03:46 AM

HP Recommended

One of our customers is asking us about the manufacturing date of  Sound structure VOIP interface, how to find the exact manufacturing date by looking at the VOIP card itself.

1 REPLY 1

‎02-05-2018 04:58 AM

HP Recommended

Hello @Prasanna Bajpai,

welcome to the Polycom Community.

The Interface should have a label with the MAC address and next to that should be a date.

 

Alternative post the MAC and we can look this up.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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