• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Be the first to explore and join the conversation on our brand-new Poly Support Community Blog, Click here It's live now!!
HP Recommended

Hello all,

 

Poly announces the release of Poly VideoOS 3.12.0-366027 software. This Poly VideoOS software build also contains the following device software versions:

 

  • Poly TC8 Controller 3.12.0
  • Poly Microphone IP Adapter 3.0.0
  • Poly IP Table Microphone 3.0.0
  • Poly EagleEye Cube USB Camera 1.3.1
  • Poly Studio E70 Camera 1.5.0-250070

What’s New in This Release

 

These release notes provide information on updates, features, and resolved and known issues for systems using Poly VideoOS software with Poly G7500 and Poly Studio X Family systems.

 

Poly VideoOS 3.12.0 includes the following new features:

  • Introducing People Framing on Studio X70 and Studio E70 (Preview Only)
  • Disabling HDMI Auto-Start in Poly Video Mode
  • Support for Device Mode on Studio X70
  • Support for Poly IR Receiver and IR Remote Control
  • Partner App Updates

Introducing People Framing on Studio X70 and Studio E70 (Preview Only)

 

Poly Studio X70 systems and Studio E70 cameras support the new people framing feature. When you enable people framing, the camera identifies individuals in a conference and provides personally framed views for six or fewer participants. If the camera detects more than six people, the camera places all participants in a single frame.

People framing is a preview feature. Preview features are fully tested and supported features that Poly continues to develop in alignment with customer feedback.

To provide feedback, use one of the following options:

  • In Poly Lens Desktop (v 1.1.18 or later), select Feedback.
  • Go to the Poly Lens Feedback Portal (for Poly Studio X70 and Studio E70 only), and fill out the questionnaire.
    image

     

    Use the Poly Lens Desktop app UI
    Log in as a guest or create an account
    Click on Feedback

Enable People Framing Mode

Enable people framing mode to track and frame meeting participants in up to six individual frames.

  • Log in to the system web interface.
  • Go to Audio / Video > Video Inputs > Poly Studio E70.
  • From the Tracking Mode drop-down menu, select People Framing (Preview).

Disabling HDMI Auto-Start in Poly Video Mode

Poly VideoOS 3.12.0 introduces the option to disable HDMI auto-start in Poly Video Mode. When you disable HDMI auto-start, the system doesn’t automatically display content when you connect an active HDMI source. Choose when to start displaying content by selecting Content from the user interface.

Support for Device Mode on Studio X70

Poly VideoOS 3.12.0 provides support for Device Mode on Studio X70. Device Mode enables you to use the Studio X70’s camera, microphones, and speakers as peripherals from a computer.

To enable this option, set your system provider as Device Mode or initiate Device Mode from Poly Video Mode or a partner application.

 

Support for Poly IR Receiver and IR Remote Control

With the Poly IR Receiver connected to the system, you can control the system using a Poly IR remote control. The IR Receiver connects to the system’s USB port and supports no radio and standard G7500 and Studio X series systems.

The Poly IR remote control supports Poly Video mode. IR remote control support when using partner applications may be limited.

The Poly IR receiver supports the Extron USB Extender with up to a 100 meter long CAT5e cable. For more information see the Extron USB Extender Plus Series User Guide.

For more information on setting up and using the Poly IR Receiver, see the Poly IR Receiver Quick Start Guide located at Poly Support.

Partner App Updates

Poly VideoOS 3.12.0 includes the following partner application updates:

  • BlueJeans 2.5.0.38

For more information on this BlueJeans release, see the BlueJeans website.

  • Dialpad v1.005.0-7-gde573e8

For more information on this Dialpad release, see the Dialpad website

  • GoToMeeting Room 1.213.3

For more information on this GoToMeeting Rooms release, see the GoToMeeting website.

  • RingCentral 22.2.10.86 

For more information on this RingCentral release, see the Ring Central website.

  • StarLeaf 4.7.6d1

For more information, see the StarLeaf website.

  • Tencent Meeting Rooms 2.12.120.501

For more information on this Tencent release, see the Tencent website.

  • Zoom Rooms 5.10.6.1375

For more information on this Zoom Room release, see the Zoom website.

 

Older releases:

  • Older 3.11.0 release >here<
  • Older 3.10.0 release >here<
  • Older 3.9.1 release >here<
  • Older 3.9.0 release >here<
  • Older 3.8.0 release >here<
  • Older 3.7.0 release >here<
  • Older 3.6.0 release >here<
  • Older 3.5.0 release >here<
  • Older 3.3.4 release >here<
  • Older 3.3.2 release >here<
  • Older 3.3.1 release >here<
  • Older 3.3 release >here<
  • Older 3.2.3 release >here<

 

Release URL's:

 

http://swupdate.lens.poly.com/polyos/3.0.0/212070

https://swupdate.lens.poly.com/polyos/3.2.0/222012

https://swupdate.lens.poly.com/polyos/3.2.1/224090

https://swupdate.lens.poly.com/polyos/3.2.2/226103

https://swupdate.lens.poly.com/polyos/3.2.3/280012

https://swupdate.lens.poly.com/polyos/3.3.0/282003

https://swupdate.lens.poly.com/polyos/3.3.1/284016

https://swupdate.lens.poly.com/polyos/3.3.2/286154

https://swupdate.lens.poly.com/polyos/3.4.0/292042

https://swupdate.lens.poly.com/polyos/3.5.0/344025

https://swupdate.lens.poly.com/polyos/3.6.0/350035

https://swupdate.lens.poly.com/polyos/3.7.0/352042
https://swupdate.lens.poly.com/polyos/3.8.0/356041

https://swupdate.lens.poly.com/polyos/3.9.0/358026
https://swupdate.lens.poly.com/polyos/3.9.1/360006
https://swupdate.lens.poly.com/polyos/3.10.0/362035
https://swupdate.lens.poly.com/polyos/3.12.0/366027

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
2 REPLIES 2
HP Recommended

Hello all,

 

our Partner Microsoft recently released their App version - 1449/1.0.96.2022051102.

 

What is new:

 

  • In partnership with Zoom, we are releasing an ability to join Zoom meetings through Microsoft Teams. After you enable Direct guest join though settings, schedule a new Zoom meeting or forward to an existing Zoom meeting to the Teams Room on Android. The meeting will appear on the calendar and will be available to join.

  • To increase the flexibility of how you view people and content in a meeting, we are providing a way for participants to change the orientation of the videos when content is shared, or participants are spotlighted. If you see a strip of participants on the screen, you can change its location by selecting Layout.

 

For more details please check >here< and please upgrade via the TAC and ensure the Studio X & TC8 is running 3.12

 

image

 

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello all,

 

our Partner Microsoft recently released their App version - 1449/1.0.96.2022072103

 

image

 

What is new:

 

In partnership with Cisco, you'll now be able to join Cisco WebEx meetings through Microsoft Teams. After you enable Direct guest join through settings, schedule a new Cisco WebEx meeting or forward an existing meeting to the Teams Room on Android. The meeting will appear on the calendar and will be available to join.

 

Note: Direct guest join Cisco WebEx will be initially available on Poly. Other manufacturers will receive it shortly after.

 

For IT admins who want to learn more about known issues and troubleshooting Teams Rooms on Android, see Known issues in Teams Rooms and devices

 

NOTE: For questions about how to activate the WebEx Guest Join please work with our Partner Microsoft!

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.