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12-16-2021 11:23 AM
I have seen the Polycom announcement about their assessment of product vulnerabilities against the Log4j threat. https://support.polycom.com/content/dam/polycom-support/global/documentation/plygn-21-08-poly-system...
I see no mention of the Polycom SoundStructure family of products as being either vulnerable or identified as *not* vulnerable. Is there official word from Poly about this product? Trying to see what we need to do with a couple of old C16 systems. Ours are airgapped from the production network but I'd like to know if there are updates we need to apply to mitigate risk.
12-21-2021 01:34 AM
Hello @gspargo ,
Welcome to the Poly Community.
Is this a SoundSurcture with a Poly VoIP card? If yes then it is the same as a VVX 500
Other SoundStructure installations should not be affected.
If you want an official answer please work with our Support Organisation in your region.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN