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12-09-2021 06:14 AM
Can anyone advise how to repair a TC8 with a different device. Currently it is on a X30 but we have an X50 we wish to pair it with. Anyone done this before, know how to connect to the TC8 remove and then add the pairing?
12-09-2021 12:21 PM
I believe you have to unpair the TC8 from the currnet device, then make note of the new Device's IP and then pair the TC8 to it. Just a rushed instruction, but I think you can find out more on that on the Poly website. Log into the existing unit, go into General Settings / Remote Control to unpair.
12-14-2021 10:02 PM
Welcome back to the Poly Community.
You must unpair an IP device if you no longer want to use it with a particular video system.
The following link explains how you can unpair a TC8 from X30 :
Once you have unpaired it, you can pair it again with another device. You may refer to the following link for your easy reference :
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