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04-15-2020 06:57 PM
I updated to 3.1.0 and it worked fine for the first few times I ran the device since the upgrade. I switched to Poly Video Mode to test USB Device Mode.
Now when I turn on my TC8 it gets stuck on Successfully paired with StudioX50 and doesn't move on from that screen. How do I get it to move on so I can turn USB Device Mode on again?
Edit: Changed to a Partner mode and back again and that seems to have fixed it for now, but this should not be necessary.
04-16-2020 01:58 AM
this would need to come into our support organization.
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN