• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎04-17-2012 10:28 AM

HP Recommended

I'm installing product on a W7 w/s. I've tried from windows as well as the command line that I found in the release notes. Yet it always results in the Windows Installer options screen (for MSI files). I look for the MSI file which the wizard says it was extracting and decompressing but do not find it.

 

 

1 REPLY 1

‎05-05-2012 03:43 AM

HP Recommended

Hi Jim,

 

 

Did you download and install Adobe AIR?

Also, are you a local admin on the system?

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.