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02-21-2012 07:53 AM
welcome to the Polycom Community.
What Polycom technology are you refering too so we can move the post to the correct section.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-22-2012 03:34 AM
I'm trying to use commands on Polycom HDX 9K device. Couldn't find the command in Admin's guide http://support.polycom.com/global/documents/support/setup_maintenance/products/video/hdx_ag.pdf
- Ravi Shankar R
02-27-2012 02:35 AM
Hi Ravi. Yes of course, I didn't read your post carefully enough.
I've had a plough through the API in the Integrators & Admin Guide & can only see the option of choosing H.323 or SIP as a dialling type. I, also cannot see an API command to enable & disable H.323 &/or SIP dialling.
I let Polycom moderators give a definitive answer but it looks like you'll need to enable both dialling types via Web/IR Remote & specify the dialling type in your Telnet Code.
03-07-2012 12:59 PM
Pete is absolutely correct. These settings can only be modified either directly in front of the system with the remote control or through the web UI.
You can find all of the available and supported commands in the Integrator's Reference Manual, located here.