Create an account on the HP Community to personalize your profile and ask a question
01-23-2023 12:49 AM
Hi @ eerspoly,
compatible with what? You can´t connect any camera with Trio 8800 directly, therefore you´ll need a Visual+ or a VisualPro to get a fully functional conference system. But both systems are end of life afaik. Supported cameras for this system you can lookup in the release notes.
So what´s your plan? Your thread is very lacking in information.
01-23-2023 06:40 AM
Hello @eerspoly ,
Welcome to the Poly Community. Just to follow up what @mshu1 already stated.
Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow-up post should contain.
This ensures the questions having to be asked are limited and any new or follow-up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible
Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.
May 15, 2017 Question: Can I use another USB camera with Poly Trio Visual+?
Resolution:See below table
|Camera||Trio 8800||Trio 8500||Trio 8300||Trio C60|
|Logitech C930||5.4.0 or later||5.5.2 or later||N/A||Visual+ or VisualPro unsupported|
|EagleEye USB IV||5.5.3 or later||5.8.0 or later||N/A||Visual+ or VisualPro unsupported|
|EagleEye Mini||5.7.1 or later||5.7.1 or later||5.9.1 AA or later||Visual+ or VisualPro unsupported|
|EagleEye Cube USB||5.9.0 AB or later||5.9.0 AB or later||5.9.1 AA or later||Visual+ or VisualPro unsupported|
Aug 29, 2018 Question: Can I connect/pair my Poly Trio to a Poly RealPresence GroupSeries?
Resolution: UC Software 5.7.1 Rev AB or later for Poly Trio added support to connect to a GroupSeries running 6.1.8 or later. This also allows using of additional supported cameras via the GroupSeries. More details can be found => here <=
we have a specific Voice section >here< and the FAQ clearly lists:
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN