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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-18-2011 02:13 PM

HP Recommended

Hi, I am trying to use m100 behind a proxy at work, and I cannot get through. I cannot find the proxy settings anywhere on the application. Is there any way to set up a proxy with the m100 application? Thanks.

4 REPLIES 4

‎08-31-2011 07:04 AM

HP Recommended

I would like to bump this thread as we still do not have an answer.

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‎08-31-2011 09:12 AM

HP Recommended

Hello abiezerf,

 

welcome to the Polycom Community.

 

Please be aware that this community forum is not meant as a official support platform.

 

As far as I can see in the Admin Handbook => here <= Proxy seems only being supported via SIP.

 

You can always contact your Polycom Reseller or Polycom Support as they can help or assist you in any support issues.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎08-31-2011 10:33 AM

HP Recommended

The reason I am asking is that we are evaluating if we want to use this product. I called support, but the only support provided for evaluation is here. It appears then that it does not do what we want.

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‎09-01-2011 05:12 AM

HP Recommended

Hello abiezerf,

 

Please feel free to work via your Reseller or Polycom Support to raise a Feature Request in order for the Product Management to possibly add this functionality in a future Version of the Software.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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