how to change my customized @hpeprint address, to match my new random name

[zeerot]

have a custom hpeprint.com name for my laser mfp m447 printer that died - replaced with a mfp m283 printer, which produced it's own new random number, and i can't figure out how to change the new (autogenerated) email address into the od (and no longer functional) email address - hpconnected.com doesn't work anymore (segue into hpsmart.com, and it won't let me modify the random part of the new  printer name) - wireless wifi network - printer prints fine

heeellllppppp!!!!!!!!!!!!!!!!!!!!!

oh yeah,  the 180 page manual doesn't help either

[Irwin6]

Hi @zeerot,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to changing your eprint email address.

Please follow the steps from the below image to change the eprint email address.

Refer to this link for more information related to eprint feature and how to work on it.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[IanEagle]

This does not work, when I go into HP Smart I have no printers listed on the web version, but I do on the app.  On the app there is no ePrint Address option.  On the web there is no ePrint Address option either (but I have 0 owned printers, which is BS because I do have the printer, and can find no way to add it there, yet it exists in my Smart app.

[Irwin6]

Hi @zeerot,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[IanEagle]

Can you also send me the instructions? I need to change my hpeprint email address