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CescGS
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Message 1 of 2
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Flag Post

Bios password forgotten HP EliteBook x360 1030 G2

‎11-10-2020 02:05 AM - edited ‎11-10-2020 02:30 AM

HP Recommended
Product: HP EliteBook x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

Trying tu upgrade BIOS as suggested by HP Support Assistant software but sysem asks for a forgotten BIOS password to do that.

 

Already contacted with HP support in Spain, answer has been "you have to replace the entire motherboard"

 

I'ts hard to believe tha answer above, thats the reason that I'm posting here, hopefully someone in HP will understand that the answer above will prevent to buy HP laptops by their costumers.

 

Thanks in advance for your support

1 REPLY 1
BiancaS
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Message 2 of 2
Flag Post

‎11-10-2020 06:29 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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