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HP Recommended
HP Pavillion 15-N226ST
Microsoft Windows 10 (64-bit)

Hi, can someone tell me what this blink code means please. Its the caps lock LED that  flashes on for a second then off for a second three times, rests for a couple of seconds then starts again.

 

The laptop won't boot up at all, the screen stays black. I've tried it on a second screen but same problem. 

 

Any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @BenMellor,

 

 

Thank you for your reply !!!

 

 

Either of the one could be faulty, Its rare that both Memory modules fail at the same time.

 

You will have take out the memory module one by one and check if you get the error/Blink. 

 

HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code 

 

You can Try the steps suggested in this document: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=power-boot-issues 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

View solution in original post

7 REPLIES 7
HP Recommended

Hello @BenMellor,

 

Can you match the sequence of 'blinks' to those shown in the table below.

 

Capture.PNG

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

HP Recommended

Thanks for the reply. It looks most like "Memory, Module error not functional"

 

I have two 4GB bits of RAM. Does it mean that one or both of these is faulty?

HP Recommended

Hello @BenMellor,

 

 

Thank you for your reply !!!

 

 

Either of the one could be faulty, Its rare that both Memory modules fail at the same time.

 

You will have take out the memory module one by one and check if you get the error/Blink. 

 

HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code 

 

You can Try the steps suggested in this document: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=power-boot-issues 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

HP Recommended

Yep, that worked. Thank you. Now to order a new module.

HP Recommended

You're very Welcome !! @BenMellor :generic:

 

 

 

 All the Best !!!     Thanks for being a member !

 

 

 

 

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended

HP 8570p, I have the same problem, the black screen at boot. No HP logo or BIOS, five times blink Caps Lock and Num Lock, then the fan works quickly and nothing happens. I've tried all the tips from the internet but it does not help. Is this in the case of a motherboard or a graphics chip?

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
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