Why my laptop ever turn on?

[Nana123790]

so I did a hard reset on my laptop and it worked for one day when what I did again it didn’t work, but the light is still on, so I’m not understanding. 

[Elohi_NR]

Hi @Nana123790,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I'm sorry to hear that your laptop isn't turning on properly—it sounds very frustrating. Let's narrow down the cause with a few questions:

1. When you try to power it on, do you hear any fan noise or see any activity (e.g., screen flickers, keyboard lights)?
2. Did you recently install any updates, hardware, or peripherals before the issue began?
3. Does the charging light turn on or blink when the laptop is connected to the AC adapter?

These details will help identify whether it's a hardware, software, or power issue.

To be able to answer you effectively, we need some information.

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.