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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery replacement
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Common problems for Battery
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1 REPLY 1
01-22-2025 06:26 AM
Hi @SuzzyDel98,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To purchase a replacement battery.
Verify Compatibility:
- Check your laptop's model number. This is typically on the bottom of your device or under the battery compartment if removable.
- Cross-reference the battery part number (QFKTUJ-B9MCGL-MFPX1F-C0CA23) with your laptop model in HP's official parts store or documentation.
Official HP Sources:
- Visit the HP Parts Store or contact HP support.
- Use the part number or your laptop's serial number to locate the compatible battery.
Authorized Retailers:
- Purchase from trusted sellers like Best Buy, Amazon, or Newegg, ensuring the battery is labeled as genuine or OEM (Original Equipment Manufacturer).
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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