• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

QFKTUJ-B9MCGL-MFPX1F-C0CA23

I need to buy

1 REPLY 1
HP Recommended

Hi @SuzzyDel98,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To purchase a replacement battery.

 

Verify Compatibility:

  • Check your laptop's model number. This is typically on the bottom of your device or under the battery compartment if removable.
  • Cross-reference the battery part number (QFKTUJ-B9MCGL-MFPX1F-C0CA23) with your laptop model in HP's official parts store or documentation.

Official HP Sources:

  • Visit the HP Parts Store or contact HP support.
  • Use the part number or your laptop's serial number to locate the compatible battery.

Authorized Retailers:

  • Purchase from trusted sellers like Best Buy, Amazon, or Newegg, ensuring the battery is labeled as genuine or OEM (Original Equipment Manufacturer).

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.