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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Pro x2 612 G1 Tablet
  • I have HP Pro x2 612 G1 Tablet with Travel Keyboard
    I charge it from the tablet normally, but when I charge using its keyboard the charging icon appears and the lamp switches on but not charging, but the battery decreases and not charging. I installed the latest driver and bios update, but no effect. Can you help?
     
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