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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Broken hinge/case
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12-31-2024 09:47 PM - edited 01-16-2025 10:05 AM
Deleted because getting help from HP here is a complete waste of time.
@HP: You lost a customer.
Solved! Go to Solution.
Accepted Solutions
01-16-2025 09:58 AM - edited 01-16-2025 10:06 AM
Deleted because getting help from HP here is a complete waste of time.
@HP: You lost a customer.
01-01-2025 12:59 PM
Hi @AlpsView
I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
01-16-2025 09:13 AM
Hi @AlpsView,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I am an HP Employee