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HP Recommended
HP Spectre x360 Convertible Laptop PC 13-aw2000 (8UY97AV)
Microsoft Windows 11

I want to know when you will collect it and the date and the address and the number please 

1 REPLY 1
HP Recommended

@Abid8 

 

Welcome to the HP Community --

 

??

Our Community is a user forum -- we don't collect, pick-up, or manage HP Support cases.

 

If you have an in-Warranty repair case open with HP Support, please contact Support using the credentials that were assigned with your open case.

 

If you don't have any of this information, you can contact HP Support.

If all else fails, submit a new case request for in-Warranty repair of your device.

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

Case submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some regions display phone / chat contact information only after the case is submitted online

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

Do not be a victim.

Stay vigilant.

 

=== --- === --- === --- === --- ===

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.