Drive Controladores USB

[JéssicaF]

Hi!

Where can I download the Universal Serial Bus (USB) driver for my HP Notebook - 15-da0033np, serial number CND82313CD, with Windows 11?

After updating, the USB inputs stopped working.

Thank you

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Olá

Onde consigo fazer download do driver Universal Serial Bus (USB) para meu  Notebook HP - 15-da0033np, nº de série CND82313CD , com Windows 11?

Após fazer a atualização, as entradas USB deixaram de funcionar.

Obrigado

[JoseDHD]

Hi @JéssicaF 



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

[JéssicaF]

Hi @JoseDHD 

Where can I download the Universal Serial Bus (USB) driver for my HP Notebook - 15-da0033np, serial number CND82313CD, with Windows 11?

After updating, the USB inputs stopped working.

Thank you

[Paul_Tikkanen]

Hi, @JéssicaF 

There are no standalone USB3 drivers for Windows 8, Windows 8.1 Windows 10 or Windows 11.

They are included as part of the operating system.

If your USB ports quit working, the only suggestion I can offer would be to see if installing the latest W11 Intel chipset driver for your notebook's chipset resolves the problem because you will not find any specific USB drivers for it.

Intel Chipset Installation Utility and Driver

10.1.19444.8378

sp148947.exe

If that doesn't work, you may want to go back to W10 if you have upgraded to W11 within the last 10 days.

If it's been less than 10 days since you upgraded to Windows 11, you can easily roll back to Windows 10. Here's how:

1. Open Settings: Press Windows + I to open the Settings app.

2. Navigate to Recovery: Go to System > Recovery.

3. Go Back: Under the "Recovery options" section, you should see a "Go back" button if you're eligible to downgrade. Click on it.

4. Follow the On-Screen Instructions: You'll be asked why you're going back to Windows 10. Follow the prompts and continue.