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01-16-2025 01:49 PM
Hi @Prashant0408 ,
Welcome to HP Support Community.
I'm really sorry to hear about the troubles you've been experiencing with your laptop. It sounds incredibly frustrating to deal with these persistent issues, especially after expecting a resolution. No one should have to go through this kind of hassle. We request you to not use the laptop.
I have reviewed the case. I will be delighted to assist you and also noticed that you've reached out for the first time. Please help us with the following details on a private message, which will help us in escalating this case further.
First Name:
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Product ID:
Contact number:
Full Address:
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Best Time to reach:
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Take care and have a good day.
Rachel571
HP Support
Sneha_01- HP support