• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-18-2023 02:55 AM - last edited on ‎03-20-2023 06:20 AM by HP Administrator

HP Recommended

If anyone knows the motherboard number for a laptop HP Pavilion 15.6" 15-ec2000 (2P6B3AV), I want to change the RAM

Category:
1 REPLY 1

‎03-19-2023 06:33 AM - edited ‎03-19-2023 06:34 AM

HP Recommended

Hi @dssddsdssfsq1 

 

The product number does not reveal all the truth in our case. I would recommend you visit HP PartSurfer >> https://partsurfer.hp.com/partsurfer/

 

Enter your PC's serial number (S/N) and you will see all HP part numbers applicable for your concrete model.

 

Finally, turn to HP Authorized parts reseller for your country in order to buy the part >> https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?from=ERP&cc=GB&lang=EN&geo_code=EMEA

 

  • If you cannot do the HW repair/change on your own, you can turn to HP authorized service partner such as Bechtle, IT Hause, Urano or others , etc.
  • If your device is in-warranty, contact the HP Support department >> https://support.hp.com/at-de/contact
Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.