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- HP Pavilion 15-aw016no broken charger
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02-04-2019 04:47 AM
Hello,
A few days ago as I plugged in my laptop charger to the power socket, it caused electrical sparks and blew up a fuse. Luckily my laptop seems to be working normally. I'm assuming that the charger is broken and I wish to order a new one. I would like to verify that this product no: 213350-009 is the right charger for my laptop?
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02-05-2019 04:17 AM
Greetings and Welcome to the HP Support Community.
Sorry to hear about the incident and hope you are okay!
Don't worry, I'm here to help!
Here's a list of spare part# of the AC Adapter - 710412-001, 714635-850 and 741553-850
For the part# of the Power Cord, refer to page#20 of the User Guide.
Hope this helps!
Let me know if you have any other questions. Cheers!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day ahead 🙂
Asmita
I am an HP Employee
02-05-2019 04:17 AM
Greetings and Welcome to the HP Support Community.
Sorry to hear about the incident and hope you are okay!
Don't worry, I'm here to help!
Here's a list of spare part# of the AC Adapter - 710412-001, 714635-850 and 741553-850
For the part# of the Power Cord, refer to page#20 of the User Guide.
Hope this helps!
Let me know if you have any other questions. Cheers!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day ahead 🙂
Asmita
I am an HP Employee
02-05-2019 10:44 AM
I am okay, thank you. Luckily nothing serious happened.
Thank you for your help. I would like to make sure that I understood correctly.
So all of these "710412-001, 714635-850 and 741553-850" are viable AC adapters for my computer and I just need
to select one of them?
And ofcourse the Power Cord, which I checked that was the one that I mentioned in my first post (213350-009).
02-05-2019 10:50 AM
Thanks for getting back. Glad to know you are okay 🙂
That's correct. All 3 of them are compatible and you may choose one based on the availability.
Hope this helps! Let me know if there's anything else that I may help you with.
Asmita
I am an HP Employee
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