HP Pen control not support with HP Pen (HP Envy x360 AG0023AU)

[ErikSetiawan]

Help me please, my pen work for touch at display etc. but I can't customize two button function on my pen. App control notify pen not support. this pen bundling with my laptop. How to fix it ?

[Dragon-Fur]

@ErikSetiawan 

The answer depends on which pen you have.

Two are marked as compatible for this computer.

1MR94AA

2MY21AA (Tilt Pen)

___________________________________________________________

Driver options

HP Pen Driver – Version 2.0.0.26

• Support for Pen models: HP Pen models 1MR94AA, Y0C43AV, and 1CP24AV
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.exe

Description / Information

• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.html
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.cva

HP Tilt Pen Driver - Version 1.0.0.6B

• ftp://ftp.hp.com/pub/softpaq/sp95001-95500/sp95422.exe

Description / Information

ftp://ftp.hp.com/pub/softpaq/sp95001-95500/sp95422.cva

ftp://ftp.hp.com/pub/softpaq/sp95001-95500/sp95422.html

• [System Information]

SysId01=0x85DE

SysName01=HP ENVY x360

SysId02=0x85DD

SysName02=HP ENVY x360

SysId03=0x85E6

SysName03=HP ENVY x360

SysId04=0x85E7

SysName04=HP ENVY x360

SysId05=0x8514

SysName05=HP Spectre x360 13 Convertible

SysId06=0x8515

SysName06=HP Spectre x360 13 Convertible

SysId07=0x8518

SysName07=HP Spectre x360 15 Convertible

SysId08=0x8519

SysName08=HP Spectre x360 15 Convertible

• [Devices]

ACPI\VEN_ELAN&DEV_2514="ELAN EzTouchFilter"

ACPI\ELAN2514="ELAN EzTouchFilter"

Important

Firmware for the Tilt Pen is found in your computer's Software and Drivers Website support page in category Firmware

Open page:  HP Tilt Pen Firmware Update

Read file in section Associated Files > Download (opens the information file in a pop-up screen)

Find your pen type / model

➡️Find the device information in the Device Manager

• Device Manager > Human Interface Devices > Pen Device Information

1. Device Manager > View “Devices by type” AND “Show hidden devices”
2. Open category Human Interface Devices
3. Look for and Right-Click on “HID-compliant pen” > Properties
4. Tab Details > Under Property, Select “Hardware ids”
5. Tab Driver> Note the Driver Version

OR

➡️  Look at the illustration in the Compatibility document

Active Stylus - Compatibility Document

Search the document for a compatible stylus:

HP PCs - Touchscreen Compatibility with Pen and Stylus

Model name	HP Pen (Microsoft) 1MR94AA SPS: 920241-001 (Dark Ash Silver) / 910942-001 (Natural Silver)	HP x360 11 EMR Pen with Eraser (Wacom) 2EB40AA SPS: 928519-001	HP Tilt Pen (Microsoft) 2MY21AA HP SPS: 929863-001 (Dark Ash Silver) / 929863-002 (Natural Silver)
HP ENVY x360 13z-ag0xxx	X		X

Reference and Resources – Places to find (more) help and learn about your Device

Device Homepage

NOTE:  Content depends on device type

Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more

HP ENVY x360 - 13-ag0023au

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[Maké]

Hi!, @ErikSetiawan :

Your notebook, is … 

The only pencil pen tip, for your notebook, is … 

• Part No: L04536-001
• Description: SPS-Cadillac pen tip, Sunwoda
• Rohs: COMPLY_2.08

From ... http://h10032.www1.hp.com/ctg/Manual/c06027358 (page 18).