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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Its parts list
https://partsurfer.hp.com/?searchtext=5MC23PA
Its correct part # for battery is L28764-005 which is N/A from HP Parts store. Some third party vendors use SP04XL, most of the time it works, but ! You can use part # to order elsewhere such as
https://store.emprgroup.com.au/p-566222-l28764-005-sps-batt-4c-61wh-399ah-li-sp04061xl-pl.aspx
Regards.
BH
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