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HP Recommended
X360 15-eb0043tx

Beware common x360 motherboard Failure.  Search youtube first. $2590 for a 15-eb0043tx and at only 3yrs 4 months off light domestic use it doesn't charge or power on. HP discount deal was $2600 to replace the motherboard (included $1449 discount) . No more HP

1 REPLY 1
HP Recommended

Hi @GXL96 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I can completely understand your frustration with the situation surrounding your HP Spectre x360 motherboard failure. A laptop that’s only a few years old and used lightly should not be facing such major issues. I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

I hope this helps.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

.
Sneha_01- HP support
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