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‎01-25-2025 12:46 PM

HP Recommended
Product: HP ENVY 17-j021nr Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello Folks,

I am unable to upgrade to Windows 11 due to the TPM2.0 Bios restriction. Is there a Bios or Motherboard/processor upgrade available for the Envy 17-j021nr ...any help is appreciated 🙂

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‎01-25-2025 12:49 PM

HP Recommended

Watch the video below

 


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‎01-25-2025 01:05 PM

HP Recommended

Thank you for the unsupported install, it's good to know I have until Oct. 2025 for Windows 10 but I would really like to upgrade to a compatible Bios or System board to eliminate the possibility of Microsoft pulling future support.

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‎01-25-2025 03:18 PM

HP Recommended

Unfortunately, the workaround is as good as it will get, since your unsupported hardware (motherboard) has TPM 1.0.

TPM is an actual chip on the motherboard.


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‎01-26-2025 11:12 AM

HP Recommended

I was hoping to find a replacement motherboard with TPM2.0 and possibly an upgraded CPU also ...is that an option?

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‎01-26-2025 12:40 PM

HP Recommended

Unfortunately, that is not a viable option.


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