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HP Recommended

Hi I'm having trouble with finding a screen replacemet for my labtop it's a hp envy 2 in 1 15- ew0504na tried looking but cannot seem to find one .Any ideas 

Thanks all.

1 REPLY 1
HP Recommended

Go to the below site and enter your serial number
https://partsurfer.hp.com

Look for the part you need such as fan, cable, battery, etc.
If looking to replace a cable (for example) the HP part# is usually on a tag and the manufacturers part is sometimes printed on the cable. If no picture is shown then search for images of the listed HP part# and compare it to your broken part.

Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.

Display Screen: Screens can have OEM parts such as LG, Samsung, etc. An HP part number may include the OEM screen plus mounting hardware which makes it easier to replace but sometimes harder to find if the system is older than a few years.

When you search for the part number be sure to include AliExpress as most screens are made in Asia. disassembly video


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