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so i got this hp prime recently only had it for about less than a week, while in class i plugged it in to charge the screen flashed for a second and not it wont turn on. no matter what i did pressing on/off pressing reset and even pressing f, c, o it doesnt respond. leaving it to charge for longer only makes it heat up and plugging it in my computer it doesnt show the deice. is there anything i could do in this situation possibly to even **bleep** the situation

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