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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop battery

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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
1 REPLY 1
02-14-2025 10:07 AM
Hi @SHMUEL111,
Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message?
Need help finding your product number? We've got you covered! Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
We're looking forward to helping you get back up and running!
Regards,
Hawks_Eye
I am an HP Employee
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