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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Hi , I have a HP G56 laptop running Win7 64v bit , the problem is the battery , it will charge up to 100% no problem , but when using battery power it will switch off when the battery power icon is showing approx 50% ( after about 40 mins. of use ) and won't switch on again until the power chord  is plugged in , I ran a check with HP support assistant which reports that the battery is OK.  If the battery is ok then why does it switch off at 50% ? 

any help much appreciated  ,

Stu

6 REPLIES 6
HP Recommended

Hi StuM,

 

It sounds like your battery needs to be calibrated.  Here is a document that describes two methods of doing a calibration on the battery.  If those don't work, you might try a third method by following a similar procedure, but booting to the BIOS (F10) or system Recovery (F11), once there you don't need to do anything just let the notebook sit, discharging the battery, until it turns off again, then plug the AC adapter back in and boot normally, letting the battery charge all the way back to 100%, and you should be back to normal.

 

It's probably not a bad idea to run a battery test as described in this document as well.

 

R

I am an HP Employee.
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many thanks R, I'll try your suggestions
cheers

Stu
HP Recommended

i have charger 90% but once i remove my charger autoatic shutdown with in 15 minutes...how to solve a problem 

Hp System SKU N8M23PA#ACJ plz check and inform me ...windows 10 os and  Processor Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz, 2000 Mhz, 2 Core(s), 4 Logical Processor(s) .....how to solve the issue

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
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There link isn't working , on the text 'here' in R's comment.

Please help me, I'm also facing the same battery problem

HP Recommended

I am also facing the same problem but mine charging only upto 85%.

And also i can't go into those link , it's showing error. Please help me.

 

Thank You

Regards

MADHU

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