Laptop turns off whenever i move it

[Siddharth125-_]

Whenever i move my laptop it goes to lock screen what should i do??

[Raj_05]

Hi @Siddharth125-_,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP Pavilion x360 Convertible Laptop might have a loose connection or a sensor issue that causes it to lock or shut down when moved. Here are some steps you can try to resolve this issue.

Check Power Settings

• Go to Control Panel > Power Options.
• Click on your current power plan and then on Change plan settings.
• Click Change advanced power settings.
• Look for Lid close action or similar settings and ensure it is not set to lock or sleep unnecessarily.

Update Drivers

• Ensure all your drivers are up to date, especially for:
  • Display adapter.
  • Chipset drivers.
  • BIOS/UEFI firmware (check HP Support Assistant or your laptop's support page).

Test with Movement

• Gently move the laptop and see if the issue persists.
• If it happens only when the laptop is tilted or shaken slightly, it could indicate a loose connection inside the device.

Disable Sensors (Optional)

• Convertible laptops like the HP Pavilion x360 often have sensors that detect movement, such as accelerometers or gyroscopes. If these are faulty, the laptop may misinterpret movement as a signal to lock the screen.
• Test this by booting into Safe Mode:
  • Restart your laptop and press F8 or Shift + Restart to enter Safe Mode.
  • Move the laptop around and see if it behaves differently.

Physical Inspection

• Check if the battery is securely seated.
• Listen for any loose components or unusual sounds when moving the laptop.

[Raj_05]

Run Hardware Diagnostics

• Restart your laptop and press F2 during startup to enter HP’s diagnostics tool.
• Run a full system test to check for hardware issues.

Inspect Sleep Button/Power Button

• If your laptop locks when moved, it might be due to a sensitive or stuck power button or sleep button. Gently press around the button area to test for this.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support