Left Hinge on Hp envy x360 broke and cracked left screen

[Yugendra]

Hi my Hp Envy x360 laptop left hinge got stuck suddenly, this was first time it happened in 2 years, then to check if something is stuck in hinge i checked under it but it was all clear then i tried to open laptop which caused to crack screen and pop out the hinge mechanism it seems there is no software damage but hardware issue the left hinge mechanism has got completely jammed pls help with this problem. 

[Nal_NR]

Hi @Yugendra,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.