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HP Spectre x360 Laptop - 15-eb0043dx
Microsoft Windows 11

I am getting BSOD with a memory module failure.  Can the memory cards be replaced, and upgraded, on my 

HP Spectre x360 Laptop - 15-eb0043dx

 

laptop?  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Unfortunately, the memory is an integral part of the motherboard and cannot be upgraded.

 

In order to repair the problem, you would have to install a new system board.

 

Maintenance and Service Guide HP Spectre x360 15 Convertible PCIMPORTANT! This document is intended ...

 

It probably would not be worth it unless you can find a replacement motherboard for a decent price.

 

The parts list for your notebook has the motherboard part number and description.

 

HP PartSurfer

 

L95650-601
MOTHERBOARD DSC MX250 2GB i7-10510U 16GB WIN

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Unfortunately, the memory is an integral part of the motherboard and cannot be upgraded.

 

In order to repair the problem, you would have to install a new system board.

 

Maintenance and Service Guide HP Spectre x360 15 Convertible PCIMPORTANT! This document is intended ...

 

It probably would not be worth it unless you can find a replacement motherboard for a decent price.

 

The parts list for your notebook has the motherboard part number and description.

 

HP PartSurfer

 

L95650-601
MOTHERBOARD DSC MX250 2GB i7-10510U 16GB WIN

 

 

HP Recommended

Thank you for your help!  I do appreciate it, even if I am not found of the answer.

HP Recommended

You're very welcome.

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