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‎01-21-2022 02:19 AM

HP Recommended

Steps I followed to disable optane memory - 1 . Using Intel rapid storage technology I disabled - optane Memory successfully, then  I restart the laptop, checked again it's not disabled - this time when I tried to disable it's was not successful.

 

Then I disable from BIOS-  it took more than an Hour ( I am not sure with timing)

 

 The next day when I open my laptop, it was in HP automatic repair Prompt.

 

After that, I tried so many times shut down and turn on 

PC always going to "preparing automatic repair" - after loading showing ( your PC didn't start correctly)

 

Notes - PC not booting up 

 

Kindly help me with this please!

 

 

Category:
1 REPLY 1

‎01-21-2022 04:10 AM

HP Recommended

I suggest that you return to the BIOS and reverse the changes you made to the Optane memory settings.

 

Otherwise you will need to have watranty service or a knowledgeable notebook technocian resolve the issue for you.

 

 


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