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01-19-2025 01:38 PM
Here's the thing. I bought the HP Elite book 840 G7, and what I wanted is a finger print sensor and it had one apparently. But when I tried using it, it didn't work. So I opened up the laptop only to know that there was no Finger print sensor there and instead a dummy was installed. I was hoping maybe you can help me with this issue or do you sell this particular part separately.
01-19-2025 03:08 PM
Welcome to our HP Community forum!
Yes, the individual parts for the fingerprint sensor for your HP EliteBook 840 G7 Notebook PC are:
Link: https://h10032.www1.hp.com/ctg/Manual/c06678365.pdf.
To purchase a fingerprint sensor kit for your HP EliteBook 840 G7 Notebook PC in Pakistan, consider the following options:
HP Authorized Service Centers:
- Contact HP's official support to inquire about purchasing the fingerprint sensor directly or through an authorized service center in Pakistan.
- Visit the HP Pakistan Support page for contact details.
Local Online Retailers:
- Platforms like Tejar.pk offer HP products and might assist in sourcing specific components like the fingerprint sensor.
- Reach out to their customer service to inquire about availability.
International Online Marketplaces:
- Websites such as eBay, Amazon and AliExpress may list fingerprint sensor boards compatible with the HP EliteBook 840 G7.
- When purchasing internationally, consider shipping costs, delivery times, and potential import duties.
Local Computer Hardware Stores:
- Visit or contact computer hardware markets in major cities like Karachi, Lahore, or Islamabad.
- These markets often have vendors dealing in laptop parts who might source the required component or guide you to a supplier.
Installation Considerations:
- If you're comfortable with hardware installation, you can replace the fingerprint sensor yourself.
- Alternatively, seek assistance from a professional technician to ensure proper installation without damaging the laptop.
Note: Availability of specific components can vary, so it's advisable to contact multiple sources to find the best option.
Kind Regards,
NonSequitur777