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HP Recommended

Here's the thing. I bought the HP Elite book 840 G7, and what I wanted is a finger print sensor and it had one apparently. But when I tried using it, it didn't work. So I opened up the laptop only to know that there was no Finger print sensor there and instead a dummy was installed. I was hoping maybe you can help me with this issue or do you sell this particular part separately.

1 REPLY 1
HP Recommended

@Abdullah5077,

 

Welcome to our HP Community forum!

 

Yes, the individual parts for the fingerprint sensor for your HP EliteBook 840 G7 Notebook PC are:

 

NonSequitur777_0-1737324060165.png

 

Link: https://h10032.www1.hp.com/ctg/Manual/c06678365.pdf.

 

To purchase a fingerprint sensor kit for your HP EliteBook 840 G7 Notebook PC in Pakistan, consider the following options:

 

  1. HP Authorized Service Centers:

    • Contact HP's official support to inquire about purchasing the fingerprint sensor directly or through an authorized service center in Pakistan.
    • Visit the HP Pakistan Support page for contact details.
  2. Local Online Retailers:

    • Platforms like Tejar.pk offer HP products and might assist in sourcing specific components like the fingerprint sensor.
    • Reach out to their customer service to inquire about availability.
  3. International Online Marketplaces:

    • Websites such as eBay, Amazon and AliExpress may list fingerprint sensor boards compatible with the HP EliteBook 840 G7.
    • When purchasing internationally, consider shipping costs, delivery times, and potential import duties.
  4. Local Computer Hardware Stores:

    • Visit or contact computer hardware markets in major cities like Karachi, Lahore, or Islamabad.
    • These markets often have vendors dealing in laptop parts who might source the required component or guide you to a supplier.

 

Installation Considerations:

 

  • If you're comfortable with hardware installation, you can replace the fingerprint sensor yourself.
  • Alternatively, seek assistance from a professional technician to ensure proper installation without damaging the laptop.

 

Note: Availability of specific components can vary, so it's advisable to contact multiple sources to find the best option.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.