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‎02-04-2023 03:11 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z6AV)

Hi,

I have HP Victus e0000 . If I upgrade the ram to my computer, I wonder if the product will be out of warranty?

 

Category:
1 REPLY 1

‎02-04-2023 04:09 PM

HP Recommended

Hi:

 

This is a peer-to-peer forum.

 

We do not work for or represent HP, so we are not able to provide official warranty guidance on HP's behalf.

 

I recommend you contact HP support for an official response.

 

HP ile İletişime Geçin | HP® Türkiye

 

Off the record, below is the link to the service manual for your notebook.

 

target=_blankMaintenance and Service Guide (hp.com)

 

According to chapter 5 of the manual, upgrading memory or the SSD is a customer-authorized procedure, so I would think that you can do the work yourself without voiding the warranty unless you break something in the process.

 

I do know that if your notebook does need warranty service, you will need to return it to its original hardware configuration before sending it in for any warranty repairs.

 

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