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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: RAM memory in Elitebook 8560w
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12-01-2011 11:24 AM
I was thinking of upgrading the RAM in my Elitebook 8650w. I know the type of memory I need (DDR3 PC-10600 1333 Mhz) but I was wondering how many strips are build in already?
I got the quad core version so my laptop has 4 slots, from which 2 are under the keyboard and I dont want to take the laptop apart. My laptop has 4 GB of RAM this moment.
My question is, are there 2 strips of 2GB DDR3 RAM already installed or just 1 strip of 4 GB? Or is this something varying from factory to factory?
Solved! Go to Solution.
Accepted Solutions
12-01-2011 04:27 PM
Yes, DDotDacherDash has a very good point to use the Support Assistant.
Bur if you are like me, and you uninstalled all unnecessary software, you can also run the free Crucial memory scanner that will scan your PC and report the same info without installing any software.
http://www.crucial.com/systemscanner/
Paul
12-01-2011 11:51 AM
Hi:
If you post the product code for your notebook, I might be able to tell from the specs for that specific configuration.
I have read many posts that folks cannot seem to figure out how to remove the keyboard in that model--even after following all the instructions in the service manual.
Paul
12-01-2011 02:58 PM
Hey Paul,
The product code is XX058AV.
The configuration is:
Intel Core i7 2.0 Ghz Quadcore
4GB DDR3 RAM, PC-10600
500 GB HDD
Nvidia Quadro 1000M
I only need to know if the RAM is placed as 1 strip or as 2 strips 🙂
Thnx
12-01-2011 03:18 PM
Hi:
When I input your product code, and I click on the HP configurator, it shows the notebook comes standard with one 4 GB chip.
Paul
12-01-2011 04:27 PM
Yes, DDotDacherDash has a very good point to use the Support Assistant.
Bur if you are like me, and you uninstalled all unnecessary software, you can also run the free Crucial memory scanner that will scan your PC and report the same info without installing any software.
http://www.crucial.com/systemscanner/
Paul
12-02-2011 05:45 AM
Hi:
I copied and pasted this from the service manual, link below: Look at chapter 4, pages 50 & 51.
"A computer having a system board with spare part number 652638-001 or 656214-002 has four
memory slots. On these computers, in both the expansion memory slots (on the bottom of the
computer) and the primary memory slots (under the keyboard), slot 1 must be populated before slot 2
is populated."
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c03104005/c03104005.pdf
As I said, EVERYONE is having a great deal of difficulty removing the keyboard on that model. Folks are posting this problem in the HP Business Forum too.
Read this post--last one has the answer. Apparently you have to use more force than you think is reasonable, to pop the keyboard out. You follow the instructions and they are correct. There are no secret screws or clips holding it down.
Paul