• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-11-2024 05:08 AM

HP Recommended
Product: HP Laptop - 15s-eq1001nv
Operating System: Microsoft Windows 10 (64-bit)

Hello, i'd like to upgrade my RAM on my HP Laptop - 15s-eq1001nv. On the manual it says it supports up to 16 gb of ram but when i run the max ram check command on cmd it gives 32gb of max ram. My questions are,1. should i trust the cmd or go with the original manual (likely silly question since there's an obvious answer) and 2. Are my laptop's ram and SSD even upgradeable?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2024 07:28 AM - edited ‎10-11-2024 07:28 AM

HP Recommended

Hi:

 

I'd trust the 32 GB (2 x 16 GB) report generated by Windows 

 

I can't think of any reason why the AMD Athlon™ Gold 3150U processor your notebook comes with would not be able to run 2 x 16 GB of memory.

 

Even the Crucial memory report indicates 32 GB of memory is supported.

 

HP - Compaq HP 15s-eq1001nv | Memory RAM & SSD Upgrades | Crucial.com

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎10-11-2024 07:28 AM - edited ‎10-11-2024 07:28 AM

HP Recommended

Hi:

 

I'd trust the 32 GB (2 x 16 GB) report generated by Windows 

 

I can't think of any reason why the AMD Athlon™ Gold 3150U processor your notebook comes with would not be able to run 2 x 16 GB of memory.

 

Even the Crucial memory report indicates 32 GB of memory is supported.

 

HP - Compaq HP 15s-eq1001nv | Memory RAM & SSD Upgrades | Crucial.com

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.