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HP Recommended

Let me add myself to the list of users who would benefit greatly by having the DRM removed from my Spectre X2's charging.  

 

This is a very capable device hampered by a very limited charging option.  

HP Recommended

I have updated the original post with an update - FYI.

HP Recommended

Please update on the status of BIOS update to allow USB Type-C adapter like Spectre 13.3

HP Recommended

What happened to the contact links in the updated first post? Were they removed for some reason?

 

I was interested in contacting them and joining the chorus of users asking for this much needed update.

HP Recommended

I recently had difficulties connecting my Spectre 13 laptop (Kaby Lake) with a USB-2 keyboard dongle and printer using my third-party USB-C hub, so I went ahead and purchased the HP USB-C Dock Station (Product #Y0K80AA#ABA).  It works!  It both charges my laptop over USB-C and it solves all the connectivity problems I had with the USB keyboard dongle and printer.  I should've just purchased the (more expensive) HP hub for my HP laptop to begin with.

HP Recommended
Shame on you Hp. I bought my first laptop in 2008 and it was hp. Such a beautiful machine with no problems at all. It's still working fine, unbelievable. But now I don't know why but hp service is tooooo bad. I don't even believe they will provide new update.
Plus, I decide to send my laptop to repair because of the speakers - I can barely hear it. It was a month ago!!!! And I didn't still get it back. Insane
What is going on Hp team? Is it that complicated to give as an answer. yes it no. Communication is a key to successful company
HP Recommended

HP released a new BIOS update last week, Version F.33 Rev.A, for my Spectre 13 (Kaby Lake) laptop.  The only fixes listed are "Provides improved security of UEFI code."  Just for grins, I got out my old third-party USB-C dock (Plugable) to see if the laptop still complains about an unauthorized charger and refuse to charge.  Sure enough, no change and the Plugable USB-C dock still cannot charge my HP laptop.

 

Fortunately I've since switched to the official HP USB-C dock which works great and does successfully charge over the single USB-C cable (see my earlier post).

HP Recommended

Thanks for the info Mikey - So, just for clarification, you can power the Spectre like so:

 

 

Third Party USB C Charger -> Dock -> Spectre

 

?

HP Recommended

No, I'm saying this still does not work, even with the recently-announced BIOS update:

 

   Third Party USB-C Dock -> USB-C cable -> Spectre 13

 

What does work is:

 

   HP USB-C Dock -> USB-C Cable -> Spectre 13

 

HP Recommended

No, I'm saying this still does not work, even with the recently-announced BIOS update:

 

   Third Party USB-C Dock -> USB-C cable -> Spectre 13

 

What does work is:

 

   HP USB-C Dock -> USB-C Cable -> Spectre 13

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.